Frequently Asked Questions

Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

If the customer needs to cancel or reschedule their event, written notice must be provided to Omega Events LLC DBA We Rent Fun at least 14 days prior to the event (24 hours prior for cancellations due to inclement weather conditions). If timely written notice is provided, Omega Events LLC DBA We Rent Fun will transfer any payments made to a rescheduled event or hold them rain check (credit) that can be used within 1 year from the original date of your event. Rescheduled events are subject to availability. Non-weather related cancellations with less than 14 days written notice are subject to a 33% cancellation fee. Non-weather-related cancellations with less than 48 hours notice are subject to a 50% cancellation fee. Weather-related cancellations with less than 24 hours notice are subject to a 33% cancellation fee. Cancellations after set-up have begun are subject to a 100% cancellation fee.
If you have any other questions, please feel free to call us any time at: 305.985.0505
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